Senior Major Gifts Officer

Date: Jan 19, 2023

Location: Oakland, CA, US, 94612

Organization: Doctors Without Borders | Médecins Sans Frontières

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.




Our dynamic Development Department is responsible for raising over $700 million annually in funds to meet the mission and financial needs of our organization to respond to the complex crises. The Major Gifts unit is responsible for managing relationships with over 2,500 individuals giving over $25,000 in a 24-month period. The team raised almost $130M in 2021.




I. Purpose of the Job:


Under the direction of the Director of Major Gifts, the Senior Major Gifts Officer identifies, develops, manages and grows strategic relationships with existing major donors and prospects.  This includes stewardship and solicitation plans for a portfolio of around 200 individuals giving over $50,000 in a 24-month period with the goal of securing funding for MSF-USA. The role requires close coordination with various MSF personnel to develop proposals around priority MSF activities and initiatives in line with the donors’ preferences.


 In consultation with the Director of Major Gifts, the role plays a leading part in the creation, oversight and execution of the overall strategy for major donors at MSF USA and is responsible for ensuring it is implemented in their assigned territory.


Additionally, the Senior Major Gifts Officer directly supervises the regional Major Gifts Officer, who manages a portfolio of around 200 donors giving between $25,000 to $50,000 in a 24 month period and collaborates with support staff on the team to ensure effective administration management.





Essential Functions and Responsibilities:



Strategizes with the Director of Major Gifts in leading the creation and implementation of stewardship, cultivation, and prospecting strategies to implement best-in-class donor experience in line with team’s objectives.


Responsible for executing stewardship and cultivation strategies in their territory to drive donor acquisition, retention, reinstatement, upgrades to increase the number of donors giving six figures.


Create and implement personalized cultivation and solicitation plans for approximately 150 - 200 major donors giving $50,000+ in a 24-month period to grow their giving utilizing effective and appropriate stewardship techniques,


In collaboration with the prospect research team, develop and manage a pipeline of major donor prospects within MSF’s file and the broader community.


Drives and implements moves management for their own portfolio, documenting all contacts and next steps in CRM.


Build appropriate strategies and create the tools needed to initiate and cultivate these relationships, including crafting opportunities for restricted, multi-year, and planned giving.


Collaborate cross-departmentally with the research and analytics, mid-level, and planned giving teams to effectively handle pipeline and moves management processes.


Maintain in-depth knowledge of MSF’s programmatic and financial activities and priorities, and international news to relay accurate and appropriate information to donors in line with their needs.


Review grant agreements, negotiate terms to meet MSF requirements.


Manage the Major Gifts Officer in their territory, supporting their professional development, stewardship and cultivation activities to drive revenue in this geography from donors giving $25,000 - $50,000 in a 24 month period.


Leverage relationships to garner introductions to prospects or other philanthropic influencers.


Work with other departments including Program, Communications, Finance, and the operational centers and missions, when appropriate, to obtain materials and information needed for the accurate communication of information to donors. 


Determine annual projections and regular reforecasting of major donors in their portfolio.


Collaborate with fundraising officers across development on areas of overlap such as corporate, foundations, planned giving, and mid-level as appropriate.


Conducts routine data entry, review, analysis to ensure donor information in the CRM is current and accurate.


Works closely with senior staff to develop appropriate content for major donor meetings and events.


Stay abreast of industry best-practices and support innovations in the major gifts strategy.


Contribute to annual major gifts strategic planning process.


Responsible for maintaining the privacy of donors’ personal and financial data.


Under the direction of the Director of Major Gifts, manage assigned projects in line with the strategic plan to fulfill major gifts objectives and revenue targets.


Work with the Prospect Research team to ensure accurate and up to data donor profiles are maintained, and prospect opportunities are seized.


Contributes to documenting the business policies and procedures followed by the Major Gifts team.


Supervisory Responsibilities:


 Regional Major Gifts Officer


Fiscal Responsibility


Contributes to the generation of revenue by supporting the Major Gifts Annual Plan, Is responsible for maintaining the privacy of donors’ personal and financial data.


Extent of Public Contact


Regularly represents MSF programs and policies to key funders and prospects. Within the MSF movement, interacts with all levels of staff and field volunteers and Board members to stay abreast of MSF issues.


Physical Demands


While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions.  To travel to the field (usually in the developing world), the employee must attest to physical fitness to endure physically difficult, high stress situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, to ride long distances over very poor road conditions, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Working Conditions, Travel and Environment


The duties of the job require regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.



Must be able to travel as required for standard domestic and international business travel (donor meetings; off-site events; conferences).  May be asked to travel to MSF field projects.  While performing the duties of this job in the field, the employee may be exposed to precarious settings under high security and/or very basic living conditions and outside weather conditions, as well as to infectious diseases.






Minimum seven years of development experience, preferably in the areas of Major Gifts or high-value partnerships.

Minimum three years of experience of portfolio management with high-value donors.

Excellent oral and written communication skills.

Excellent interpersonal and representation skills, including the ability to work with staff at all levels, and ability to represent MSF with tact, diplomacy, and confidentiality.

Knowledge and interest in international affairs and humanitarian issues.

Familiarity with and commitment to the work of Doctors Without Borders

Ability to travel extensively

Proven skills in working productively with donors, foundation staff, and/or board members.  Ability to be flexible.

Ability to analyze and synthesize complex and sensitive material, and to present appropriate, well-informed messages to donors.

Ability to handle a large volume of work under pressure and with deadlines.

Excellent time management and organizational skills.

Digitally-literate, including fundraising CRM systems such as Salesforce NPSP. Comfortable learning new software applications.

Awareness of key methodologies, approaches, and market trends in the industry.

Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture.

Responsible, pro-active, driven, and able to work independently

A passion for MSF and the work we do.

Commitment to the principles of Diversity, Equity, and Inclusion.

Facility with spreadsheets, budgets and forecasting





Driver’s license.

Experience working in North American philanthropic environment.

French or Spanish skills a plus.


Primary Benefits Include

  • Major Gifts Officers provided 1:1 coaching by Industry leading Consulting Firm (counts towards CFRE accreditation)
  • Hybrid Work Environment
  • Health & Dental Insurance
  • Liberal Paid Time Off & Holiday Schedule
  • Training & Development Stipend
  • Flexible Spending Acct. (employer also contributes)
  • Commuter Benefits (employer also contributes)
  • Employee Assistance Program
  • Short & Long Term Disability
  • Life Insurance


We offer a generous comprehensive benefits package inclusive of Wellness initiatives to support a healthy work life balance


Expected to work in a hybrid work environment with the ability to come into the Bay Area, California office a minimum of 2 times a week.


Please note that relocation assistance and visa sponsorship will be offered for this position


This position is located in our Bay Area, CA office

 No phone calls or emails please. Only shortlisted candidates will be contacted


 Application Deadline: Open Until Filled


Your Safety Matters: Vaccination and booster against COVID-19 is a requirement at MSF - USA


Equal Employment Opportunity and Non-Discrimination:


MSF-USA is committed to building a diverse, unbiased, and inclusive workforce. MSF-USA is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in the Humanitarian Aid sector are encouraged to apply. 


If you have a disability of some kind and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources by emailing us:


Reasonable accommodation requests are considered on a case-by-case basis.





Pay Class & Contract Type

Regular FT Salaried Exempt 



Starting salary $93,700.10 - $100,260.16 (commensurate with experience)


Working Time (Hours Per Week)


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland