Major Gifts Officer, West Coast

Date: Sep 22, 2023

Location: Oakland, CA, US, 94612

Organization: Doctors Without Borders | Médecins Sans Frontières

About MSF-USA | Doctors Without Borders


Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.


We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.


About the Development Department



Our dynamic Development Department is responsible for raising over $650 million annually to support the mission of the organization.



About the Project


MSF has internationally identified Major Gifts as key to strategic and cost-effective growth in income. The US contribution to this expansion is delivered by the Major Gifts team through the development, management, and implementation of strategies to identify and cultivate, solicit and steward major donors.



The Major Gifts Officer is central to ensuring our fundraising success with major donors on the west coast. Under the supervision of the Senior Major Gifts Officer for the region, the role will manage and grow strategic relationships with 150 donors giving between $12,500 - $50,000 and contribute to our annual revenue goal of $128 million.





Daily Activities & Responsibilities 


  • Qualify donors to build and manage a portfolio of 150 donors with personalized cultivation and solicitation plans and revenue goals.


  • Implement stewardship, cultivation, and prospecting strategies to provide a best-in-class donor experience.


  • Drive donor acquisition, retention, reinstatement, and upgrades to increase the number of donors and donor value in the region.


  • Prepare and deliver tailored proposals, reports, updates, and touchpoints to donors.


  • Update and maintain donor records in NPSP and other systems to ensure knowledge management and business continuity.


  • Collaborate cross-departmentally with prospect research, grants unit, mid-level, and planned giving teams to effectively handle prospect opportunities, pipeline and moves management processes.


  • Where appropriate, assist the Senior Major Gifts Officer at donor meetings and events.


  • Maintain in-depth knowledge of MSF’s programmatic and financial activities and priorities, and international news to relay accurate and appropriate information to donors in line with their interests.


  • Work with the programs, communications, and finance departments to obtain materials and information needed for the accurate communication of information to donors. 


  • Stay abreast of industry best practices and support innovations in the major gifts strategy.


  • Develop fundraising strategies based on an understanding of the regional philanthropic trends specific to the west coast.


  • Maintain the privacy of donors’ personal and financial data.



Who You Are


  • Commitment to the work of MSF-USA and Our Social Mission
  • Interest in Fundraising and Non-Profits
  • Knowledge of Microsoft Office is required
  • Must be pro-active, self-directed, detail-oriented and organized, as well as work independently in a virtual setting. Curious and creative approach to problem solving.
  • Ability to interact professionally with multiple and diverse cross- departmental stakeholders





Background Required


  • Minimum three years of development experience, with a proven track record of managing donor relationships and generating significant income
  • Engaging oral and written communication skills
  • Excellent interpersonal, diplomatic, persuasion and negotiating skills
  • Exceptional organizational skills with experience of managing multiple tasks and prioritizing effectively
  • Ability to analyze complex information and compile into concise, powerful and persuasive proposals and updates
  • Proficient across Microsoft Office programs and experience using CRM
  • Ability and willingness to travel domestically
  • Enthusiastic team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture
  • Responsible, proactive, driven, and able to work independently to general guidelines
  • A passion for MSF and the work we do
  • Commitment to the principles of Diversity, Equity, and Inclusion


Background Preferred


  • Driver’s license
  • Experience working in west coast philanthropic environment
  • Knowledge of NPSP
  • Major Gifts training by Veritus Group



Expected to work in a hybrid remote work environment and  have the ability to come into the California office a minimum of 2 times a week.


Please note that this position is located in the Bay Area, California office.


We offer a generous comprehensive benefits package inclusive of Wellness initiatives to support a healthy work life balance


We do not accept phone calls or emails during the recruitment process.  Only shortlisted candidates will be contacted 


Our staff works a hybrid schedule of two days a week in the office, three days remote. The required in-office days are Tuesdays and Wednesdays from January to June and September to December. 


In office work attendance during July and August is optional. 


Application Deadline:  Open Until Filled


Your Safety Matters: Vaccination and booster against COVID-19 is a requirement at MSF - USA. 


Equal Employment Opportunity and Non-Discrimination


MSF-USA is committed to building a diverse, unbiased, and inclusive workforce. MSF- USA is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in the Humanitarian Aid sector are encouraged to apply. 



If you have a disability of some kind and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources by emailing us:


Reasonable accommodation requests are considered on a case-by-case basis. 








Pay Class & Contract Type

Regular FT Salaried Exempt 



Starting salary $87,400.04 to $93,520.18 (commensurate with experience)


Working Time (Hours Per Week)


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland