Software Engineer, Product & Innovation

Date: Sep 20, 2022

Location: New York City, NY, US, 10006 Washington, D.C., DC, US, 20036 Oakland, CA, US, 94612

Organization: Doctors Without Borders | Médecins Sans Frontières

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.





The Systems Department in the U.S. office of Doctors Without Borders/ Médecins Sans Frontières (MSF) is comprised of four technology teams: Digital Internal Operations, Product & Innovation, Infrastructure & Operations, and Helpdesk., Together they provide the vital products and services so that MSF-USA can achieve its ambitious new Strategic Plan (2022-2025).







At MSF-USA, we are building a novel, modern engineering department dedicated to advancing humanitarian technology practices forward through innovation and building great products. The Software Engineer on the Product and Innovation Team will be responsible for development of technical architecture, including co-designing and generating innovative tools meant to drive engineering practices at MSF-USA.

This role involves building cross-departmental applications in line with our new strategic plan. That includes working in tandem with other engineers, the Technical Program Manager, and other members of the Systems department to decide on and implement novel engineering projects in alignment with MSF’s overall organizational strategy and delivers on MSF’s mission.

This role will be focused on effectively transitioning engineering practices at MSF-USA into an innovation-focused one though R&D and production-grade products. This transition will also require balancing new projects with existing maintained infrastructure. In both cases, having flexibility, assuming ownership and working iteratively on deliverables will be key to overall success.





  • Design and implement innovative engineering applications aimed towards strengthening technical capacity at MSF-USA
  • Manage the full lifecycle of product ideation, technical build, and delivery to cross-organizational audiences
  • Research technical architecture and systems best practices, build prototyped software and deliver modern approaches to engineering, departmental and humanitarian problems
  • Collaborate across the Product and Innovation team to contribute to software and data roadmap strategy
  • Iterate, debug and maintain technical production systems for the organization
  • Communicate end-to-end program development to technical and non-technical stakeholders
  • Develop relationships with external innovation groups to expand team efficacy and practices
  • Manage vendor relationships for technical products
  • Mentor technical and non-technical collaborators








  • 3-5+ years of software engineering experience, ideally using the tools in our current stack (see Additional Considerations)
  • Demonstrated ability to jump into other roles as needed, such as DevOps, Analytics and Data Science
  • Focus on building scalable, testable, and maintainable software
  • Experience with diverse coding paradigms and tooling, especially open-source frameworks
  • Willingness to research and continually stay up to date on current technologies
  • Strong communication skills with both technical and non-technical stakeholders
  • Comfort working in a collaborative, associative, and democratized team structure
  • Passion for the mission and values of MSF 
  • A commitment to Diversity, Equity and Inclusion.
  • Expected to work in a hybrid work environment with the ability to come into either the NYC office or regional hub (Washington, DC) a minimum of 2 times a week.


Additional Considerations:


The role is focused on emerging technologies and novel solutions, any familiarity with our current stack is a bonus. Lack of familiarity with any specific language or technology is not necessarily an issue, it is more important to be willing to jump in and learn. MSF is largely within the Azure/Microsoft environment and the following tools should provide a sense of our approach: Python, PowerShell, Javascript (inc. frameworks), .NET, SQL databases, and Apache Superset. Additionally, there is always room to propose ongoing improvements.



Expected to work in a hybrid  work environment with the ability to come into either the NYC office or regional hub (Washington, DC or Bay Area, California) a minimum of 2 times a week.


Please note that relocation assistance and visa sponsorship will be offered for this position.


No phone calls or emails please. Only shortlisted candidates will be contacted.


 Application Deadline: Open Until Filled


MSF-USA/Doctors Without Borders is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.








Pay Class & Contract Type

Regular FT Salaried Exempt 



Starting salary low 90's to 100k (commensurate with experience)


Working Time (Hours Per Week)


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City