Project Manager, Communications

Date: May 26, 2023

Location: New York City, NY, US, 10006

Organization: Doctors Without Borders | Médecins Sans Frontières

About MSF-USA | Doctors Without Borders


Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.


We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.



About the Communications Department


MSF-USA's communications department shares news, feature stories, and eyewitness accounts from our medical humanitarian projects with domestic and international audiences. Through our communications, we aim to inform, engage, and inspire people to help communities caught in crisis situations. As an organization founded by journalists as well as doctors, bearing witness to humanitarian needs is central to our work. MSF’s reporting and advocacy are grounded in the direct experiences of our staff and patients.


The communications team works closely with other departments within MSF-USA and across the international movement to support public awareness, advocacy, recruitment, and fundraising activities. The communications department is responsible for producing and curating creative content for our digital and print channels, pitching stories to news media, and promoting public and internal engagement through live events and discussion programs. We strive to uphold humanitarian principles and promote diversity, equity, and inclusion in everything we do.




About the Project


The project manager for communications reports to the communications director and works closely with other leaders to steer key initiatives and support effective collaboration across the organization. This is a critical role that ensures cross-functional teams are working effectively to achieve strategic objectives and executing complex projects on time and on budget.

Your work will cover a range of topics, including communications initiatives on the health impacts of conflict, forced displacement, epidemics, and natural and human-made disasters. This role will help MSF’s communications team to execute projects designed to increase engagement and raise visibility in the US.


You will guide the communications team in using an Objectives and Key Results (OKR) framework to set goals and track progress. You will play a leading role in streamlining processes and implementing technologies to support new ways of working. The project manager will coordinate interdepartmental initiatives, including through regular consultation with stakeholders in the development, programs, and people & culture departments.



What You’ll Gain


Daily Activities & Responsibilities


  • Organize development, implementation, and tracking of strategic goals for communications using OKR methodology 
  • Coordinate with people & culture teams to advance communications projects to uphold diversity, equity, and inclusion
  • Coordinate with stakeholders across communications, development, and programs departments to support quarterly integrated campaigns and other cross-functional initiatives as assigned
  • Support development of a targeted communications initiative to engage with audiences and increase brand visibility in the US
  • Contribute to the optimization of workflows and implementation of project management tools to improve efficiency and scale impact, including for emergency response communications
  • Coordinate with stakeholders at all levels to lead kickoff meetings, project reviews, and regular updates
  • Prepare routine budget reporting on special projects for communications managers and stakeholders
  • Alert communications management team to potential risks and obstacles, and advise on mitigation measures
  • Engage and train communications team members on project management tools and processes, working in collaboration with the PMO and project managers across the organization
  • Establish and maintain relationships with third parties/vendors, in coordination with the communications and procurement teams



Who You Are


  • Passionate about MSF-USA’s social mission to provide medical humanitarian aid
  • Interested in international humanitarian affairs and medical issues.
  • Committed to upholding diversity, equity, and inclusion.
  • Proficient in project management.


Background Preferred


  • At least 5 years of relevant experience with project management, preferably with a nonprofit organization, media company, or creative agency 
  • Demonstrated proficiency in Agile and/or Waterfall project management, with the ability to successfully manage multiple high-priority assignments while meeting deadlines and maintaining quality standards
  • PMI/PMP certification preferred
  • Experience using project management software
  • Familiarity with Microsoft Office365 suite of applications 
  • Highly developed skills to motivate and guide others
  • Superior organizational, time management, and problem-solving skills
  • Excellent verbal and written communication skills
  • At ease in a high-pressure environment
  • Ability to work well both independently and in collaboration across teams



Application Deadline: June 23, 2023.


Please note that relocation assistance will be offered for this position.


No phone calls or emails please. Only shortlisted candidates will be contacted.


This position is located in our New York City headquarters.


Our staff works a hybrid schedule of two days a week in the office, and three days with the option to work remote. The required days in the office are Tuesdays and Wednesdays from January to June and September to December.


Staff have the flexibility to work fully remote during the summer months of July and August, although the office remains open and available.


Your Safety Matters


Vaccination and booster against COVID-19 is a requirement at MSF-USA.


Equal Employment Opportunity and Non-Discrimination


MSF-USA is committed to building a diverse, unbiased, and inclusive workforce. MSF-USA is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in the humanitarian aid sector are encouraged to apply.


If you have a disability and need special accommodations to use our website to apply for a position, please contact Human Resources by emailing us: Reasonable accommodation requests are considered on a case-by-case basis.






Pay Class & Contract Type

Regular FT Salaried Exempt 



Starting salary Starting salary $100,400.04 to $107,420.04 (commensurate with experience) (commensurate with experience)


Working Time (Hours Per Week)


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City