Data Management Associate

Date: Sep 17, 2022

Location: New York City, NY, US, 10006 Oakland, CA, US, 94612 Washington, D.C., DC, US, 20036

Organization: Doctors Without Borders | Médecins Sans Frontières

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.

 

Department

 

 

Our dynamic Development Department is responsible for raising over $700 million annually to support the mission of the organization. 

 

 

Project

 

 

MSF-USA is seeking a Data Management Associate to join our growing team as we build out our modern tech stack, including Salesforce Nonprofit Success Pack (NPSP), Salesforce Marketing Cloud (SFMC), Springboard, a data warehouse, and multiple system integrations.

The Data Management Associate will work closely with fundraising stakeholders and the CRM Strategy team to ensure that data in our systems is clean and accurate so that we can understand and communicate effectively with our donors.

The ideal candidate for this role is a detail-oriented, curious problem solver who is eager to learn new technologies and develop creative strategies to maintain and improve data hygiene. It is also an excellent growth opportunity for someone interested in learning the Salesforce platform and earning a Salesforce Administrator certification.

 

 

Tasks

 

  • Work directly with fundraising stakeholders on data hygiene-related projects, working to understand specific data challenges and resolve them through manual data entry or automated uploads/clean-up processes
  • Work to proactively identify and resolve data irregularities, including duplicate records and
  • Regularly monitor reports showing changes in database records, diagnosing and resolving problems
  • Modify existing reports and create additional reports to further support data hygiene efforts
  • Gain familiarity with and support MSF business processes
  • Follow established business rules around data hygiene, governance, and data entry standards, recommending process improvements as needed
  • Work with Salesforce Administrator on technical tasks as time and knowledge permit, including:
    • Issue troubleshooting and resolution
    • Salesforce report creation
    • Data uploads
  • Additional assignments as required

 

Qualifications

 

Required

 

  • Bachelor's degree and minimum 1-year relevant work experience or equivalent combination of education and experience
  • Keen attention to detail and accuracy in data entry
  • Ability to meet deadlines
  • Ability to work independently and proactively, comfortable with a fast-paced environment

 

Preferred

 

  • Experience using Salesforce or other CRM systems
  • Experience using the Office 365 suite, including Excel and SharePoint
  • Experience with nonprofits and fundraising practices
  • Interest in learning Salesforce Administrator technical skillset
  • Excellent interpersonal and communication skills
  • Strong commitment to MSF mission and humanitarian principles

 

Expected to work in a hybrid  work environment with the ability to come into either the NYC office or regional hub (Washington, DC or Bay Area, California) a minimum of 2 times a week.

 

Please note that relocation assistance and visa sponsorship will be offered for this position.

 

No phone calls or emails please. Only shortlisted candidates will be contacted.

 

 Application Deadline: Open Until Filled

 

MSF-USA/Doctors Without Borders is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.

 

 

Type

HQ  

 

Pay Class & Contract Type

Regular FT Salaried Exempt 

 

Compensation

Starting salary mid to moderate 60's (commensurate with experience)

 

Working Time (Hours Per Week)

35


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City